If you have the capability I would drive a few miles more into Kansas City and go to one of the casinos there then waste your time at Hollywoo. Now we're virtually stopped going all together and stop supporting a place that seems to screw people around every bend. They're always closing at weird times and never letting the patrons know and if you find a favorite slot machine chances are it's probably gonna be off for a year or more if not at least for 5 weeks. They never post the accurate hours of their restaurants. Once we did get seated we actually had to flag down someone to take care of us after sitting there for 10 minutes with no one so much as taking our drink order. Over the pandemic they losed there Griddle called Hollywood and grind then never open it backup again and the cafe is constantly closing at odd times of the day and we wanted to go to their sports bar the other day and we went all the way up there and they told us the kitchen was closed without any warning and the time before that we wanted to watch a chief's game in their sports bar and we went up 30 minutes before the game was to start and they told us that they wouldn't have a server until an hour from then. Again that could be due to lack of janitorial staff but it's ridiculous wow dirty the slot machines are.įurthermore we've experienced trouble with the restaurants. It's one of the dirtiest casinos we've noticed in Kansas City. Don't know if that's due to lack of employees to help get rid of them, repair them or replace them or if they're just lazy but it's really frustrating to see so many slot machines down And makes Hollywood look really dumpy and trashy.Īlso we've experienced the dirt getting worse. On a Friday Saturday or Sunday you might as well not even think about going because you will have trouble finding any slot machine to play due to so many being turned off and needing to be removed, repaired or taken out of service.

Since opening up after the pandemic they have had so many slot machines turned off that It's ridiculous and it's only gotten worse. We've been going to Hollywood casino for years and never had a bad experience until covid hit.

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